Privacy Policy
Effective Date: 11/11/24
The Rock Garden Climbing Center (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, www.climbthegarden.com, and interact with our services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information You Provide
2. How We Use Your Information
We may use your information for the following purposes:
3. Cookies and Tracking Technologies
We use cookies to:
4. Sharing Your Information
We do not sell or share your personal information with third parties, except:
5. Third-Party Services
Our website may include third-party integrations, such as:
6. Data Security
We use industry-standard security measures to protect your personal information. However, no online system is completely secure. Please contact us immediately if you believe your information has been compromised.
7. Your Rights
Depending on your location, you may have the following rights:
8. Updates to This Policy
We may update this Privacy Policy periodically. The effective date will always be noted at the top. Please review this page regularly for any changes.
9. Contact Us
If you have any questions or concerns, please contact us at:
The Rock Garden Climbing Center (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, www.climbthegarden.com, and interact with our services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information You Provide
- Name, email address, phone number (e.g., via contact forms or bookings).
- Payment details (if purchasing services or goods online).
- Cookies: Small text files stored on your device to enhance website performance and user experience.
- Usage Data: IP address, browser type, device information, and pages visited.
2. How We Use Your Information
We may use your information for the following purposes:
- To provide and improve our services.
- To process bookings, purchases, or inquiries.
- To analyze website performance and user behavior.
- To comply with legal requirements.
3. Cookies and Tracking Technologies
We use cookies to:
- Ensure the website functions correctly (necessary cookies).
- Track usage for analytics (optional cookies, e.g., Google Analytics).
- Improve your shopping or booking experience (e.g., saving cart items).
4. Sharing Your Information
We do not sell or share your personal information with third parties, except:
- To trusted service providers (e.g., payment processors, analytics providers) who assist in delivering our services.
- If required by law or to protect our rights.
5. Third-Party Services
Our website may include third-party integrations, such as:
- Google Analytics.
- Payment processors like [Stripe/PayPal].
6. Data Security
We use industry-standard security measures to protect your personal information. However, no online system is completely secure. Please contact us immediately if you believe your information has been compromised.
7. Your Rights
Depending on your location, you may have the following rights:
- To access, update, or delete your personal data.
- To withdraw consent for data processing.
- To file a complaint with a data protection authority (e.g., GDPR in the EU).
8. Updates to This Policy
We may update this Privacy Policy periodically. The effective date will always be noted at the top. Please review this page regularly for any changes.
9. Contact Us
If you have any questions or concerns, please contact us at:
- Email: climbthegarden[at]gmail.com
- Phone: (236) 426-3333
- Address: 105, 2450 - 14 Avenue, Vernon, BC V1T 8C1